Resources

Frequently Asked DAS Questions

Frequently Asked Questions In-Building

Here are a few more answers to commonly asked questions. Please contact us if you would like to discuss your In-Building wireless needs and how we may help you.

  • Why do I need wireless service at my facility?

    Most wireless service providers’ systems provide adequate outdoor coverage; however, it may not be sufficient for reliable indoor service. With the increased use of mobile devices and the demand for greater bandwidth, in-building wireless solutions provide the connectivity needed to operate seamlessly in today’s business world.

  • Why should I be concerned about indoor reception?

    Poor connectivity to reliable, critical communications can have serious consequences in times of emergency and disaster events, especially in communicating with first responders and emergency medical personnel.

    The ubiquitous use of mobile devices, laptops, tablets, and smart phones require immediate access to data for reliability, speed, and quality of service to keep businesses operating efficiently.

  • What is the competitive advantage of improved wireless service in my building?

    Your employees and customers need to stay connected to function effectively and efficiently in today’s fast-paced business environment. Any downtime in wireless services results in loss of productivity, customer satisfaction, and revenue. People expect dependable, reliable connectivity no matter where they are and what they are doing. In most cases, the responsibility for the sufficient in-building wireless service is yours. We can help you determine what is best to meet your wireless needs and expectations.

  • Why is indoor reception a problem in some areas?

    Cellular reception indoors can be adversely impacted by available capacity of outdoor networks surrounding indoor areas, building construction materials, and the number of indoor wireless users. When outdoor reception is minimized on over-crowded networks, indoor coverage can likewise be affected.  In addition, building construction materials can inhibit wireless penetration indoors from outdoor networks.  Thick concrete, structural and insulating metals, and reflective glass can impede and cause poor indoor reception.

  • Why are some carriers’ signals “stronger” in a particular facility than others?

    Indoor signal quality is impacted by the distance to a carrier’s network, traffic or available capacity on that network, technology used by a carrier, bandwidth, and building construction materials, such as metal facades, concrete, and low-e glass.

  • Whose responsibility is it for wireless coverage?

    Wireless carriers provide indoor coverage and bandwidth for mobile devices when it’s part of their strategic offering. Otherwise, the indoor service reception is the building or property owner’s responsibility. That’s why office buildings, hotels, healthcare facilities, recreational venues, and airports deploy in-building wireless solutions to ensure greater coverage 24/7/365.

  • Does EMEGC perform 5G installations?

    Yes, In fact, we’ve already installed hundreds of 5G antennas.

  • Will EMEGC do a walk-through of my building to determine if a DAS or Life Safety system would be beneficial or necessary?

    Yes, absolutely. Upon request, EMEGC will come to your facility, perform a radio frequency signal analysis, and compile a data report. We’ll discuss your needs and options with you to determine the best path forward.

  • How do I know if I need a Life Safety system at my facility?

    Many jurisdictions have enacted or are considering enactment of local ordinances and codes which require a requisite level of public safety communications reliability in buildings as a condition for occupancy.

    The specifics of these ordinances and codes vary, but most include:

    • Minimum signal strength limit
    • Application of the limit over a specified percentage of each floor
    • A specific level of reliability (power backup, water protection, cable protection)
    • Specified frequency band or bands for public safety coverage
    • Testing requirements and procedures
    • Ongoing Monitoring and Maintenance Standards
    • Provisions for penalties or waivers of the requirements

    Our staff at EMEGC are Life Safety experts and would be happy to consult potential options for you and your facility.

    New Construction

    Green Building and Energy-Efficient Construction Challenges

    Adhering to sustainable, energy-efficient building practices are important for reducing operating costs, creating a healthy environment, preserving natural resources, and combating climate change.

    However, some energy-efficient building materials can obstruct wireless signals and minimize connectivity. For example, Low-e windows have a reflective coating that keeps heat out in the winter and inside during this summer. This coating sometimes negatively impacts wireless signals.

    If you’re planning a new construction or building retrofit project, we can help plan your in-building wireless solutions at the outset to avoid any connectivity issues later. Ensuring reliable, optimal wireless communications is critical to your success.

  • What are the challenges of new construction, green building and energy efficiency?

    Adhering to sustainable, energy-efficient building practices are important for reducing operating  costs, creating a healthy environment, preserving natural resources, and combating climate change. However, some energy-efficient building materials can obstruct wireless signals and minimize connectivity. For example, Low-e windows have a reflective coating that keeps heat out in the winter and inside during this summer. This coating sometimes negatively impacts wireless signals. If you’re planning a new construction or building retrofit project, we can help plan your in-building wireless solutions at the outset to avoid any connectivity issues later. Ensuring reliable, optimal wireless communications is critical to your success.

Education & Resources

We believe in taking a collaborative, educational approach to best serve the wireless communications needs of our clients now and in the future.

Businesses today are faced with a variety of telecommunication system challenges:

  • Greater data capacity and signal strength
  • Multitude of different wireless devices and uses
  • Dynamic technology changes
  • Need for reliable 24/7/365 connectivity
  • Tight, competing capital expense budgets
  • Telecommunications knowledge expertise

If you fall behind in technology and fail to invest in appropriately designed and installed telecommunications systems, the odds greatly increase that you’ll face an outage or another problem down the road that will negatively impact your business and customers. We understand that if your CRM system, phones, Wi-Fi, data applications, or network goes down, you risk substantial productivity and revenue losses.

That’s why we take a consultative, collaborative approach to every client project. We want to help you make the right decisions at the outset through education, discussion, and review of the best options available.

At EMEGC, we help businesses make the right decision to help eliminate communications problems before they occur. We take pride in building and maintaining better wireless systems. We believe in creating a solid long-term partnership that is dedicated to keeping you and your clients connected.

In simple terms, the biggest benefits of EMEGC are the ability to build a reliable telecommunications system and discover/fix problems before they can negatively affect your business, ON TIME AND ON BUDGET.

Please contact us about your wireless needs and questions at info@emegc.com. We’re here to help you.

Licenses & Certifications

Quality Service, Excellence, and Reliability in the Telecommunications Industry for Over 25 Years

EMEGC is licensed in four states:

  • Alabama – 43040
  • Florida – CGCA40381
  • Georgia – GCCO003860
  • South Carolina – G109224D(map of Southeast)

Certifications and Ratings:

  • Superior Safety Rating- Workers Compensation Experience Modification Rating (.76), 24% better than industry standard rating of 1.


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